Frequently Asked Questions

Whether you are a Facebook/Instagram store owner, small/medium business, or physical store owner, or even an innovative brand, ThinkShops can help all types of merchants easily set up their own online stores, with comprehensive one-on-one support.

ThinkShops can help you find the best plan based on your business needs and actual situation. We help merchants explore online business opportunities at an affordable monthly fee. Feel free to schedule a 1-on-1 consultation with our ThinkShops specialist to find the best plan for your business.

ThinkShops offers a free trial where you can try all features without providing any payment information. If you encounter any issues during the trial, you can seek assistance from ThinkShops specialists. You can then choose the plan that suits you best to continue using ThinkShops services.

ThinkShops plans have no limit on transaction orders. We do not charge any commission or service fees for successful transactions.

ThinkShops charges a monthly fee for each plan, offering flexibility without being bound by contract periods.

ThinkShops uses responsive web design (RWD), allowing customers to conveniently browse websites optimized for their screen size on smartphones, tablets, or computers, enhancing user experience and purchase intent. ThinkShops offers a free mobile app available on Google Play and Apple Store.

There are no limits on any of these.

ThinkShops provides a comprehensive website editing tool where merchants can use various components to decorate their online stores according to their needs. Both menu styles and the number of pages can be modified freely.

Absolutely! ThinkShops is a flexible website editing tool. Users can access the template interface in the backend management system and select the template they want to change.

ThinkShops understands that this data is valuable to merchants. All data can be easily exported from the backend management system at any time.

ThinkShops product catalog can be synchronized to Facebook pages, and products can be tagged in sales posts.

ThinkShops connects merchants with various payment platforms, allowing customers to use different payment methods for transactions. Third-party payment platforms can also be connected for easy payments. For logistics, ThinkShops has integrated Hong Kong Post and SF Express, helping merchants easily print shipping labels and deliver goods worldwide. Merchants can customize payment and logistics methods in the backend management system to easily manage each order.

ThinkShops supports multiple payment platforms, making cross-border transactions easy and helping you expand into overseas markets.

We can help merchants easily transfer data from their existing online stores to the ThinkShops platform. Please contact ThinkShops specialists for more details.

Yes. Please contact ThinkShops specialists for more details.

Search engine results are determined by multiple factors. Since numerous websites are submitted to search engines daily, and search engines rank websites based on factors like traffic, speed, and quality, we recommend merchants use the SEO feature in ThinkShops backend management system to help improve their website ranking on search engines.

Our company does not accept any refund applications. If any dispute arises from a refund, our company reserves the right to reject any refund applications and the final decision.